Albiexpertise ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.albiexpertise.com and use our services (collectively, the "Services").
 

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection and use of your information as described in this policy.

1. Information We Collect
We may collect personal information about you in various ways, including:

• Information You Provide to Us:

  • Contact & Account Information: When you create an account, join our loyalty program (e.g., Club Fishbowl), sign up for our newsletter, or contact us, we may collect your name, email address, phone number, and physical address.

  • Order & Payment Information: When you place an order for delivery, pickup, or catering, we collect the details of your order and your payment information (such as credit card numbers). Note: Payment information is generally processed securely by our third-party payment processors.

  • Employment Information: If you apply for a job via our "Careers" page, we will collect the resume, work history, and contact details you submit.

• Information Collected Automatically:

  • Usage & Device Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.

  • Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our website, remember your preferences, and improve your user experience.

• Loyalty & App Data:

  • If you participate in our loyalty program or use our app, we may track your purchase history, rewards earned, and participation in movement/health challenges to provide you with tailored perks and offers.

2. How We Use Your Information
We use the information we collect for the following purposes:

• Fulfilling Orders: To process and manage your food orders, catering requests, and payments.

• Loyalty Program Management: To operate our loyalty app, track your points/rewards, and provide you with special menu items, merchandise, and customized offers.

• Communication: To respond to your inquiries, provide customer support, and send you transaction-related emails (e.g., order confirmations).

• Marketing: With your consent, to send you news, updates, special offers, and promotional materials. (You may opt-out of marketing communications at any time).

• Improving Our Services: To analyze website usage, improve our menu offerings, and enhance the overall user experience on our platform.

• Hiring & Recruitment: To evaluate your application if you apply for a career with us.

3. How We Share Your Information
We do not sell your personal information. We may share your information only in the following situations:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, processing payments, handling deliveries, and conducting email marketing. These third parties are bound by confidentiality agreements.

• Legal Compliance: We may disclose your information if required to do so by law, in response to a subpoena, or to protect the rights, property, and safety of our business, our customers, or others.

• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that business transaction.

4. Cookies and Tracking
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website (such as staying logged into your loyalty account or saving your cart) may not function properly.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:

• Access and Update: You can review and change your personal information by logging into your account settings.

• Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of the emails.

• Data Deletion: You may request that we delete your personal information by contacting us directly, subject to certain legal exceptions (e.g., keeping records of transactions for tax purposes).

7. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
 

Albiexpertise
Office 21, Building 41, Road 3201

Al Shoala Plaza 1, Segaya

Kingdom of Bahrain

Phone: +973 1336 6336

Email: info@albiexpertise.com